Solutions Consultant II (Japan)

The role

Solutions Consultant will provide technical support and proposals to help customers effectively use New Relic solutions. You will collaborate with sales, technical account managers, and product teams to create solutions that meet customer business needs.

What you will do

• Provide New Relic consulting knowledge to convey solution value to customers
• Create customer presentations and build persuasive proof of concept demos
• Provide event speaking, technical documentation, and training to promote solutions
• Collaborate with Sales, Solution Consultant, and Technical Account Manager on business opportunities
• Adhere to core company values

Required qualifications

• 3 or more years of experience in customer-facing roles such as Pre-sales Engineer, technical Consultant/Architect, system administrator, or Software Developer
• Interest in latest technology and hands-on learning
• Knowledge or experience in application/infrastructure operations such as monitoring or system management design
• Experience with cloud platforms like AWS, Azure, or Google Cloud
• English reading and writing skills for communicating with overseas members via Slack or email

Nice to have

• Practical experience with programming languages such as Java, PHP, .NET, Ruby, Node.js, or Python

Before you apply

• Visa sponsorship is not available
• A criminal background check is required
• Certain roles require passing an export compliance assessment

About the company

New Relic builds an intelligent platform that provides insight into complex systems for an AI-first world. They are a global team of innovators dedicated to shaping the future of observability.