Senior Solutions Consultant

The role

You will serve as the lead technical expert in Thailand, driving technical presales engagements and supporting Account Executives. You will deliver product demonstrations, Proof of Value workshops, and provide feedback to product and engineering teams.

What you will do

• Serve as the lead technical expert for New Relic in Thailand
• Own and drive technical presales engagements from qualification to close
• Provide technical sales support and strategy to Account Executives
• Build and nurture trusted relationships with customers and prospects
• Deliver product demonstrations and Proof of Value workshops
• Provide business justifications showcasing New Relic's power
• Evangelise New Relic's capabilities
• Provide feedback to product and engineering teams

Required qualifications

• Fluent proficiency in both Thai and English
• Strong understanding of hyperscaler software, specifically AWS and Azure
• Proven presales or consulting experience
• Ability to independently lead and manage complex enterprise engagements
• Deep expertise across enterprise technology layers from user experience to modern cloud applications and infrastructure
• Solid grasp of native cloud technologies such as Kubernetes, containers, microservices, SRE, DevOps, and CI/CD
• Experience with performance monitoring tools (infrastructure, application, web or mobile, network, user experience, CX)
• Exceptional stakeholder management and customer engagement skills

Nice to have

• Direct experience in Observability
• Background in software security (not hardware or networks)
• An understanding of Otel or Software Consumption pricing models
• Experience in the FinTech or Financial Services sector
• Familiarity with SAP technology
• A background in mobile device platforms and architectures (iOS & Android)
• Experience working with partners
• A Bachelor's degree in Engineering, Computer Science, or an equivalent field

Before you apply

• All persons hired will be required to verify identity and eligibility to work
• A criminal background check is required to join New Relic
• Certain roles require candidates to pass an export compliance assessment

About the company

New Relic builds an intelligent platform that empowers companies to thrive in an AI-first world by giving them insight into complex systems.