Lead Accountant - Order to Cash

The role

You will serve as the operational bridge between Revenue/Finance leadership and the Accounts Receivable Operations team. You will drive month-end close acceleration and coordinate end-to-end transformation in Order-to-Cash by embedding AI automation and standardized operations.

What you will do

• Standardize and accelerate the project timeline
• Document and maintain formal Standard Operating Procedures for all AR workflows
• Act as the operational lead for implementing agentic and non-agentic automation
• Partner with technical teams to deploy the Predictive Account Risk Engine
• Leverage Intelligent Document Processing and automated exception-handling tools
• Translate complex AR aging, CEI, and DSO metrics into liquidity forecasts and risk assessments
• Act as the primary liaison between Revenue/Finance leadership and the AR Operations team

Required qualifications

• 5+ years of progressive OTC/AR/FP&A experience in SaaS or technology sectors
• Hands-on proficiency in NetSuite, BillingPlatform, Zuora, and HighRadius
• Proven track record of coordinating cross-regional teams
• Analyzing complex financial data
• Building structured variance reports
• Strong cross-functional collaboration skills across Finance, Sales, and Legal
• Experience leading teams through process changes in SOX-compliant environments

Nice to have

• Experience implementing financial process improvements, such as robotic process automation (RPA), auto-match logic, or OCR/Intelligent Document Processing (IDP)
• Familiarity with corporate compliance guardrails for utilizing Generative AI (e.g., Enterprise Gemini, Claude, etc.) in financial workflows, including data security protocols (PII/MNPI masking)

Benefits

• healthcare
• dental
• vision
• parental leave and planning
• mental health benefits
• 401(k) plan and match
• flex time-off
• 11 paid holidays
• volunteer time-off

Before you apply

• visa sponsorship is not available
• a criminal background check is required
• Certain New Relic roles require candidates to pass an export compliance assessment

About the company

New Relic is a global team of innovators and pioneers that builds an intelligent platform for observability. They empower companies to thrive in an AI-first world by providing insight into complex systems.