R0000860 - Professional Services Consultant

The role

You will lead the technical design, deployment, and adoption of the New Relic Observability platform for strategic customers. You will architect solutions that integrate observability into cloud-native environments and CI/CD pipelines.

What you will do

• Lead technical design and architecture of New Relic solutions
• Design and implement automated deployment and configuration solutions using IaC and scripting
• Integrate Observability into customer Platform Engineering and CI/CD workflows
• Serve as a subject matter expert on Observability, APM, Infrastructure Monitoring, and Log Management
• Lead technical workshops and design sessions with customer architects and leadership
• Provide advanced technical guidance during deployments and optimization phases
• Create and deliver technical documentation, blueprints, and training

Required qualifications

• 5+ years of hands-on experience in a technical consulting, solutions architecture, or senior engineering role focused on cloud and application performance technologies
• Extensive experience with core Platform Engineering concepts
• Deep expertise in Automation, Scripting (e.g., Python), and CI/CD practices and tools
• Exceptional knowledge and practical experience with Observability concepts and products
• Hands-on experience designing and deploying solutions on major cloud providers (AWS, Azure, or GCP)
• Strong communication and presentation skills

Nice to have

• Experience with containerization (Docker, Kubernetes)

Before you apply

• A criminal background check is required
• Certain roles require candidates to pass an export compliance assessment

About the company

New Relic builds an intelligent platform that empowers companies to thrive in an AI-first world by giving them insight into complex systems.