Account Manager, Agency

The role

You will act as a primary bridge between NewsBreak and key agency partners. You will manage a portfolio of agency clients, nurture senior relationships, and support high-value accounts across the client lifecycle.

What you will do

• Lead onboarding, account setup, and initial campaign launches for top-tier agency clients.
• Run regular performance reviews and Quarterly Business Reviews with agency teams.
• Translate campaign data into actionable insights to grow spend and improve ROAS.
• Monitor at-risk accounts and lead save and re-activation plans.
• Manage a portfolio of agency clients as the dedicated point of contact.
• Provide day-to-day strategic and operational support to agency AM teams.
• Educate agency teams on ad products, platform features, and best practices.
• Partner with internal ad ops, product, and sales teams to troubleshoot technical issues.
• Surface agency partner feedback to help shape product roadmaps.

Required qualifications

• 2+ years of experience in agency account management, partner management, or digital advertising account management within ad tech or digital media.
• Proven track record of managing a portfolio of agency clients and driving client lifecycle management.
• Strong analytical skills with a data-driven mindset.
• Strong technical baseline in digital advertising platforms, ad server technologies, and tracking/attribution methodologies.
• Exceptional communication, presentation, and relationship-building skills.
• Ability to prioritize and multitask in a fast-paced environment.
• Bachelor's degree in Business, Marketing, or a related field (or equivalent practical experience).

Nice to have

• Experience working directly in or with the App and/or eCommerce verticals.
• Prior background working at an ad agency or managing independent/holding company agency partnerships.

Benefits

• Health, dental, and vision care for you and your family
• Top-tier 401(K) plan with company matching
• Paid time off and paid holidays
• Paid parental leave
• FSA and commuter benefits programs
• Team activity budget

About the company

NewsBreak is a local life and news platform with more than 40 million monthly users. It includes the NewsBreak platform, Nearby AI, and NDot AI.