Insurance Product Manager, WC

The role

This person will oversee the profit and compliance of the Workers Compensation product. They will manage project implementations, translate regulations into technical requirements, and drive automated compliance solutions.

What you will do

• Develop full-scale project plans and communication documents for Workers Compensation product initiatives.
• Communicate project expectations and schedule timelines.
• Collaborate with engineering, product, and legal teams to translate regulations and NCCI rules into technical requirements.
• Determine required resources and coordinate stakeholders to attain project objectives.
• Integrate underwriting expertise to define requirements for automation and portfolio management.
• Track initiative milestones, deliverables, and performance metrics.
• Collaborate with the Filings team and own the relationship with WC rating bureaus.
• Design and implement efficient initiative workflows.
• Build processes to empower customer service and production teams.
• Conduct market research by reviewing data, research studies and filings.

Required qualifications

• 5+ years of experience in Workers Compensation product.
• Deep, practical understanding of WC insurance, class code assignment, premium calculation, navigating bureau manuals and rate/form revisions.
• Working knowledge of WC underwriting principles, portfolio and the automated underwriting process.
• Experience with Jira, Figma, Tableau and AI tools.
• Communication skills that motivate team members and drive results.
• Bachelor's degree in insurance, business, finance, STEM, or a related field.

Nice to have

• PMP, Six Sigma or equivalent certifications
• Deep knowledge of Pay as you go
• Understanding of AI principles and experience with AI tools
• CPCU
• master’s degree

About the company

ERGO NEXT is a technology-led, full-stack provider of small business insurance. Since 2016, they have helped hundreds of thousands of small business customers across the United States.