Claims Advocate

The role

You will manage a portfolio of new claims and identify third-party negligence. You will interpret policy language and analyze loss reports to assess liability.

What you will do

• Conduct thorough investigations to identify liable third parties and assess liability
• Initiate, document, and manage all aspects of general liability cases
• Negotiate settlements and process denials per the policy
• Establish the precise financial and legal merit of a loss
• Work alongside claims adjusters, legal partners, and vendors to determine coverage
• Document per best practice claim handling and legal requirements
• Review and interpret policy language to align with company policies and legal requirements
• Engage and coordinate with outside vendors, specialists, attorneys, and investigators

Required qualifications

• Strong understanding of commercial property and liability insurance policies
• Knowledge of relevant state and federal subrogation laws
• Ability to communicate effectively and negotiate with stakeholders
• Detail-oriented with a strong analytical approach
• Minimum of 3+ years in GL Claims
• Experience handling commercial claims, property claims, and/or general liability cases
• Must have, or be able to promptly obtain, any and all appropriate Independent Adjuster License(s)

Nice to have

• Knowledge of construction methods
• Bachelor's degree in Business, Insurance, or a related field

Benefits

• Annual performance-based incentive program
• Partially subsidized medical plan
• Fully subsidized vision/dental options
• Life insurance
• Disability insurance
• 401(k)
• Flexible paid time off
• Parental leave

About the company

ERGO NEXT is a technology-led, full-stack provider of small business insurance. Since 2016, they have helped hundreds of thousands of small business customers across the United States.