GRC Manager

The role

The GRC Manager will build and lead the Europe Platform Governance domain. This person will translate regulatory requirements into practical controls and partner with technical teams to embed compliance into platform design.

What you will do

• Build and lead the GRC domain supporting NEXT's expansion into ERGO Europe.
• Translate requirements from DORA, GDPR, the EU AI Act, and ERGO Group standards into practical governance, controls, and evidence processes.
• Partner with Engineering, Product, Security, Privacy and Legal to embed compliance and risk requirements into platform design and software delivery.
• Support platform replication and SaaS-readiness activities.
• Serve as a key GRC interface with Group and European stakeholders.
• Develop and maintain regulatory readiness roadmaps, control mappings, gap assessments, risk registers, issue remediation plans, and executive reporting.
• Design scalable evidence collection and assurance processes to support audits, reviews, regulatory inquiries, and internal governance.
• Coach and support GRC team members contributing to the Europe domain.
• Help mature NEXT's GRC function.

Required qualifications

• 7+ years of experience in GRC, security & regulatory compliance, operational resilience, privacy governance, and evidence based audit readiness.
• Proven managerial experience, including leading, coaching, and developing team members.
• Experience working in AWS native environments delivering cloud based products and regulated financial financial services, and fintech.
• Strong understanding of EU regulatory expectations relevant to technology platforms, including DORA, GDPR, and the EU AI Act.
• Proven ability to build programs, not just operate existing processes.
• Experience working directly with engineering, product, security, cloud infrastructure, DevOps, legal, privacy, and audit stakeholders.
• Strong stakeholder management skills, including experience working with group-level, enterprise, or parent-company functions.
• Experience using AI, automation, or data-driven approaches to improve productivity, problem solving, regulatory analysis, evidence management, reporting, or operational efficiency.
• Excellent written and verbal communication skills.
• Strong prioritization, execution, and follow-through.

Nice to have

• Curious and hands-on with AI, automation, and emerging technologies

About the company

ERGO NEXT is a technology-led, full-stack provider of small business insurance. Since 2016, they have helped hundreds of thousands of small business customers across the United States.