Associate, Transmission (External Agency Staff)

The role

The TOC Operator supports live broadcast and transmission operations. This person monitors systems, coordinates broadcast workflows, and resolves technical facility requests.

What you will do

• Work with NFL Media Production, Streaming Video Group, NFL Films Technical Operations, Encompass Atlanta Technical Operation, and all 32 NFL Clubs to ensure video content is received and distributed.
• Partner with the Remote Operations team to support transmission and receipts of feeds for live remote productions.
• Collaborate with the Streaming Video Group to ensure content is captioned across NFL platforms.
• Partner with the Engineering team to troubleshoot feed or broadcast issues.
• Communicate with NFL Network Master Control during live broadcasts.
• Perform test bar setups as needed.
• Conduct transmission, sync, and fax checks prior to live shows and remote events.
• Manage booking and goodnight procedures for The Switch, Lumen, AT&T Fiber, and Satellite orders.
• Generate broadcast reports as required.

Required qualifications

• Minimum of 5 years of experience in a broadcast operations environment, including 2110, HD/SD, ASI, JPEG and MPLS signals.
• Ability to troubleshoot 2110, HD/SD, ASI, JPEG and MPLS signal paths.
• Strong understanding of analog, digital, and SMPTE 2110 signal flows.
• Ability to read audio meters, digital and analog waveform monitors, and set up test bars.
• Strong understanding of common broadcast signal problems and how to rectify them.
• Ability to perform sync and fax checks prior to live broadcasts and events.
• Familiarity with EVS IP Director ingest server systems.
• Strong organizational skills to manage multiple feeds.
• Strong written and verbal communication skills.
• Ability to document on-air issues and maintain excellent telephone etiquette.
• Must be willing to work flexible schedules, including nights, weekends and holidays.

Nice to have

• Possess a strong work ethic, positive attitude and leadership qualities.
• Demonstrated ability to adapt and thrive in a fast-paced and dynamic environment.
• Strong problem-solving and troubleshooting skills.
• Ability to manage multiple tasks and priorities at the same time.
• Excellent teamwork and collaboration skills.

Before you apply

• The individual selected for this role will be an employee of a third-party agency and not the NFL.
• All compensation, benefits, and other terms and conditions of employment are handled by the agency.
• The assignment to provide services to the NFL will be limited in duration but may be extended by agreement between the NFL and the agency.

About the company

The NFL Media group is looking for a TOC Operator to support live broadcast and transmission operations.