Head of Partners, APAC

The role

This senior leadership role involves owning APAC partner growth for NiCE. You will lead a team of 8-10 partner managers across India, Middle East, ANZ, Japan, and South-East Asia to accelerate partner-led revenue.

What you will do

• Own and execute the APAC partner strategy aligned to international commercial objectives.
• Build and grow a partner ecosystem across GSIs, hyperscalers, regional system integrators, BPOs, and value-added resellers.
• Establish and deepen executive-level relationships with partner leadership.
• Work with AWS and Microsoft to develop co-sell, marketplace, and joint go-to-market motions.
• Identify, qualify, and onboard new strategic partners.
• Drive partner-sourced and partner-influenced pipeline to meet revenue targets.
• Maintain pipeline visibility through Salesforce and partner operating cadence.
• Build joint business plans with Tier 1 and Platinum partners.
• Lead, mentor, and develop a team of 8-10 Partner Managers.
• Represent NiCE at major APAC industry events, partner summits, and customer forums.

Required qualifications

• 12+ years of experience in partner sales, alliances, channel, or business development within a B2B SaaS or AI/CX business with significant tenure in APAC markets.
• Proven track record of building and scaling partner-led revenue across at least two of the three key markets: India, ANZ, and Japan.
• Hands-on experience leading and growing a team of 8+ partner managers in a complex, multi-country regional role.
• Deep working knowledge of GSI and hyperscaler operating models.
• Existing C-level and VP-level relationships across the APAC ecosystem.
• Demonstrable success in delivering against partner-sourced revenue targets.
• Strong commercial instincts regarding partner programmes and deal economics.
• Credible AI and CX fluency regarding agentic AI, contact centre transformation, and cloud platforms.
• Exceptional executive presence and interpersonal skills.
• High proficiency in pipeline management, sales cadence, and partner governance frameworks.
• Cross-functional collaboration skills.
• Ability to communicate and influence in English to board level.

Nice to have

• Additional APAC language proficiency (Mandarin, Japanese)
• Experience in CCaaS, contact centre AI, unified communications, CX platforms, or enterprise SaaS
• Familiarity with partner programme design, deal registration, MDF allocation, and partner performance management.
• Experience working within a global matrix organisation
• MBA or equivalent executive programme

About the company

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses to deliver customer experiences, fight financial crime and ensure public safety. The company is an innovation powerhouse in AI, cloud and digital with over 8,500 employees across 30+ countries.