Nice
Product Manager – Public Safety & Justice
USA - Atlanta, GA; USA - Sandy, UT. Posted a month ago
The role
A technology-focused Product Manager will bring new enterprise software products to market within NiCE Public Safety & Justice. You will work with customers, engineering, and business stakeholders to identify needs, shape requirements, and lead products from discovery through development, launch, and improvement.
What you will do
- Take new software products from concept and MVP through external launch and beyond.
- Lead discovery to identify customer problems, needs, and market opportunities.
- Translate customer insights into requirements, roadmaps, and priorities.
- Work with engineering, design, sales, and product leadership to deliver successful products.
- Partner with sales and other teams on product positioning, demos, and launch readiness.
- Use customer feedback and market insights to guide future development.
Required qualifications
- 3+ years of Product Management experience in B2B software, enterprise technology, or a related field.
- Proven experience taking a new software product or major product offering from discovery through launch to external customers.
- Experience owning products after launch and driving improvements.
- Strong customer discovery, prioritization, and product requirements skills.
- Technical fluency and the ability to work effectively with engineering teams.
- Strong communication and problem-solving skills.
- Willingness to travel to customer sites, partners, and industry events as needed.
Nice to have
- Experience in Public Safety & Justice, 911/emergency communications, CAD/RMS, law enforcement, or digital evidence.
- Familiarity with regulated environments or enterprise technology integrations.
- Experience with technology partnerships or AI-enabled products.
About the company
NiCE Public Safety & Justice provides software that supports emergency response and criminal justice. NICE Ltd. software products are used by 25,000+ global businesses to deliver customer experiences, fight financial crime and ensure public safety.