Nice

Senior Specialist Project Manager

India - Pune. Posted 23 days ago

The role

You will lead complex compliance, SaaS, cloud migration, and regulatory technology projects for global customers. You will manage cross-functional teams and serve as the primary liaison between customers and internal stakeholders.

What you will do

  • Lead end-to-end delivery of Compliance, Cloud Migration, and SaaS implementation projects.
  • Act as the primary customer-facing project lead throughout the project lifecycle.
  • Manage project plans, schedules, governance, risks, and dependencies.
  • Coordinate cross-functional teams across Product, R&D, Operations, and Professional Services.
  • Drive stakeholder communication, executive reporting, and governance reviews.
  • Ensure compliance with security, privacy, regulatory, and internal standards.
  • Support change management, implementation readiness, and continuous improvement.
  • Build strong customer relationships while driving delivery excellence.

Required qualifications

  • 11-15 years of project management experience in Compliance, Financial Services, Technology, or other regulated industries.
  • Proven experience managing large-scale, complex, multi-stakeholder programs.
  • Experience leading Cloud Migration, SaaS implementation, or technology transformation initiatives.
  • Strong knowledge of project governance, risk management, and delivery best practices.
  • Experience leading cross-functional and globally distributed teams.
  • Excellent stakeholder management and executive communication skills.
  • Ability to manage risks, escalations, dependencies, and governance reporting.
  • Experience working with Agile, Waterfall, or hybrid delivery models.
  • Strong leadership, problem-solving, and organizational skills.
  • Willingness to work in a hybrid model and support global customers, including US business hours when required.

Nice to have

  • Experience in Compliance, AML, Financial Crime, Trade Surveillance, Risk Management, or RegTech.
  • Exposure to Security, Privacy, and Regulatory Compliance frameworks.
  • PMP, PRINCE2, or similar certification.
  • Experience with SURVEIL-X, NTR-X, or similar compliance SaaS platforms.
  • Experience leading Cloud, AI/GenAI, or Digital Transformation programs.
  • Consulting, Professional Services, or customer-facing delivery experience.

Benefits

  • NiCE-FLEX!
  • Hybrid model: 2 days in the office and 3 days remote each week

About the company

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses to deliver customer experiences, fight financial crime and ensure public safety. The company is an innovation powerhouse in AI, cloud and digital with over 8,500 employees across 30+ countries.

Senior Specialist Project Manager at Nice | JobZoey