Manager, International HR Operations

The role

Lead HR Operations across the EMEA and APAC regions. You will serve as a strategic operational partner to regional HR leadership and ensure compliant service delivery throughout the employee lifecycle.

What you will do

• Oversee end-to-end regional HR operations, lifecycle administration, and service delivery across EMEA and APAC.
• Act as a strategic partner to regional HR leadership.
• Ensure multi-country regulatory compliance and maintain internal operational controls.
• Partner with centralized HR shared services, HRBPs, Payroll, and Talent Acquisition.
• Standardize regional processes and maintain Standard Operating Procedures (SOPs).
• Support regional restructurings, organizational changes, and strategic initiatives.
• Lead, mentor, and develop a distributed international HR operations team.

Required qualifications

• 10+ years of progressive experience in international HR Operations, Global HR Shared Services, or People Operations leadership within multinational organizations across EMEA and APAC.
• Minimum 3+ years of experience leading, coaching, and developing geographically distributed teams.
• Multi-country working knowledge of regional employment laws, statutory requirements, and labor regulations across EMEA and APAC.
• Knowledge of global hire-to-retire workflows.
• Proficiency with major HR enterprise platforms (e.g., Oracle, Workday, ServiceNow).
• Strong background in leveraging workforce analytics and metrics to drive operational decisions.
• Proven track record of driving process improvement, organizational restructuring, and large-scale operational transformations.
• Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent practical experience).

Benefits

• NiCE-FLEX hybrid model: 2 days working from the office and 3 days of remote work, each week.

About the company

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses to deliver customer experiences, fight financial crime and ensure public safety. The company has over 8,500 employees across 30+ countries.