Senior Legal Counsel

The role

You will support high-value commercial and technology transactions for the CXone Mpower platform. You will negotiate and structure complex technology, SaaS, and strategic partnership agreements while providing legal guidance on cloud technology, data protection, and regulatory compliance.

What you will do

• Structure, negotiate, and manage sophisticated commercial and technology transactions.
• Advise on U.S. and international legal issues related to SaaS, data protection, and cybersecurity.
• Develop, maintain, and improve legal playbooks, templates, and contracting processes.
• Collaborate with legal colleagues and cross-functional stakeholders globally.
• Monitor and assess evolving laws and regulations affecting commercial activities.
• Educate and train internal teams on legal, compliance, and contracting best practices.
• Establish strong working relationships with internal stakeholders and external partners.
• Contribute to initiatives that advance global growth strategy and innovation.
• Negotiate and advise on inbound procurement, vendor, marketing, and software agreements.
• Support additional legal projects and responsibilities as needed.

Required qualifications

• Juris Doctor with strong academic credentials.
• Active license to practice law in at least one U.S. jurisdiction.
• Minimum of 8 to 10 years of legal experience.
• Substantial experience supporting SaaS, cloud computing, and enterprise software transactions primarily on the vendor side.
• Experience drafting, negotiating, and advising on complex SaaS and technology agreements, including Data Processing Agreements and Business Associate Agreements.
• Strong working knowledge of data privacy, cybersecurity, and intellectual property law.
• Familiarity with U.S. and international data protection regimes and evolving regulatory trends.
• Prior in-house legal experience supporting a commercial or technology-driven business environment.
• Excellent negotiation, drafting, and communication skills.
• Strong organizational skills and sound judgment.

Nice to have

• Experience supporting a U.S. publicly traded company and/or a global, multinational organization.
• Proven ability to design, improve, and scale legal processes, templates, and playbooks.
• Familiarity with evolving artificial intelligence and automated decision-making laws and regulations.

Benefits

• NiCE-FLEX hybrid model: 2 days working from the office and 3 days of remote work, each week.

About the company

NICE Ltd. (NASDAQ: NICE) is an innovation powerhouse in AI, cloud and digital with over 8,500 employees across 30+ countries. Its software products are used by 25,000+ global businesses to deliver customer experiences, fight financial crime and ensure public safety.