Product Manager III – Payment Services

The role

This person will own the end-to-end product strategy, vision, and roadmap for NISC's Payment Services portfolio. They will serve as an enterprise expert on payment platforms, processors, pricing, compliance, and partnerships.

What you will do

• Own the end-to-end product strategy, vision, and roadmap for NISC's Payment Services portfolio.
• Serve as a thought leader on payment strategy, industry best practices, and state-level regulatory requirements.
• Serve as the enterprise expert on payment platforms, processors, pricing, and regulatory frameworks.
• Own and evolve executive-level relationships with payment processors, card networks, banking partners, and third-party providers.
• Serve as the senior, member-facing leader for Payment Services.
• Drive governance and prioritization by leading Change Review Boards.
• Lead NISC's evaluation and adoption of emerging payment capabilities.
• Demonstrate a commitment to NISC's Statement of Shared Values.

Required qualifications

• 7+ years of product management experience, with at least 4 years focused specifically on payment products, payment platforms, or financial technology.
• Demonstrated experience managing payment products at scale.
• Deep knowledge of PCI-DSS compliance requirements and hands-on experience shepherding products through compliance processes.
• Strong working knowledge of card network rules (Visa, Mastercard operating regulations), NACHA ACH rules, and relevant federal consumer financial regulations (Reg E, CFPB).
• Experience managing or negotiating with payment processors, gateways, or acquiring banks.
• Strong cross-functional leadership skills.
• Excellent written and verbal communication skills.
• Ability to travel as needed.

Nice to have

• Experience in energy, broadband, municipal services, or cooperative billing environments — or direct experience building payment products for these verticals.
• Prior experience at a payment processor, acquiring bank, or payment-focused SaaS company.
• Exposure to convenience fee and surcharge compliance across multiple U.S. states.
• Experience with IVR, kiosk, or in-person payment channel management.
• Knowledge of FedNow, RTP, or real-time payment product development.
• Experience with pay-by-bank, open banking, or ACH-based payment product initiatives.

About the company

NISC develops and implements enterprise-level and customer-facing software solutions for over 1200+ energy cooperatives and communication organizations across North America. They are an AI-forward company committed to being a technology leader in their industry.