Quality Specialist

Any NISC Location. Posted 27 days ago

The role

This person will perform testing tasks to ensure software changes meet design specifications and quality standards. They will work with software engineering, product, quality assurance, and software support teams.

What you will do

Perform testing basic level tasks to test software changes.
Research, test and report results of testing scenarios.
Write releases notes and new system enhancement documentation.
Participate on design teams regarding enhancements to products.
Test system documentation and suggest edits or enhancements.
Answer basic level questions regarding application screens and processes.
Communicate with developers and software engineers on product issues.
Gather and interpret source materials such as design and test specification, design diagrams and schematics.
Leverage generative AI tools and technologies to enhance productivity, creativity, and problem-solving.
Commit to NISC’s Statement of Shared Values.

Required qualifications

Ability to see and communicate.
Ability to maintain a stationary position, move, and operate computer keyboards or office equipment.

Nice to have

Basic level knowledge of quality assurance testing and automated testing tools, including mobile testing.
Possess basic ability to troubleshoot.
Basic level knowledge level of business-related software applications and services.
Basic level knowledge of NISC’s technology stacks.
Basic level knowledge of the Utility or Broadband industries.
Basic level knowledge of Project Management processes and theory.
Basic verbal and written communication skills.
Excellent telephone/email etiquette and an ability to deal effectively with Member/Customers.
Basic research and problem-solving skills.
Possess a strong attention to detail.

About the company

NISC develops and implements enterprise-level and customer-facing software solutions for over 1200+ energy cooperatives and communication organizations across North America. They are an AI-forward company committed to being a technology leader in their industry.