Director, Supply Chain & Operations

The role

The Director, Supply Chain & Operations will lead and scale the supply chain and operations function. This person will own supply planning, supplier relationships, inventory strategy, logistics, and distribution for a Class II medical device business.

What you will do

• Own end-to-end supply chain and operations execution for a Class II medical device business
• Lead supply planning, production planning, inventory management, logistics, warehousing, fulfillment, and reverse-logistics
• Serve as the primary operational leader for key suppliers, contract manufacturers, and logistics providers
• Establish operating plans, supplier scorecards, and key performance indicators
• Translate commercial forecasts into actionable supply, inventory, capacity, and production plans
• Lead, coach, and develop the supply chain and operations team
• Lead supplier and contract manufacturer negotiations
• Support NPI and product changes from development through commercial production
• Develop and manage supply chain budgets, forecasts, and inventory strategies
• Provide supply chain and operations updates to executive leadership

Required qualifications

• 12+ years of progressive experience in supply chain, manufacturing operations, logistics, or related operational leadership roles
• 5+ years of direct people-management experience
• Bachelor’s degree in Engineering, Supply Chain, Operations, Business, or a related technical discipline
• Demonstrated success managing global or international supply chain partners
• Hands-on operating experience within a high-growth environment
• Experience establishing or materially improving logistics, distribution, warehousing, fulfillment, and inventory-management networks
• Strong supplier-management and negotiation experience
• Experience developing demand, supply, inventory, capacity, and production plans
• Experience supporting NPI, design transfer, product changes, and sustaining activities
• Strong cross-functional experience partnering with Engineering, Quality, Regulatory, Product, Commercial, and Finance teams
• Working knowledge of FDA requirements and ISO 13485 expectations within a medical device or similarly regulated product environment
• Experience establishing and managing supply chain and operations KPIs, supplier scorecards, business reviews, and performance dashboards

Nice to have

• Medical device industry experience, particularly with Class II products
• Advanced degree in Engineering, Supply Chain, Operations, Business, or a related discipline
• Experience supporting the commercialization and scaling of prescription medical devices or other regulated healthcare products
• Experience managing geographically distributed suppliers, contract manufacturers, logistics providers, and distribution partners
• Experience building or scaling supply chain and operations functions within a startup, growth-stage, or rapidly evolving organization
• Experience improving Sales and Operations Planning, demand planning, supply planning, or similar cross-functional planning processes
• Experience developing global supplier strategies, dual-sourcing plans, and business-continuity programs
• Experience managing inventory optimization, cost-reduction, working-capital, and operational-efficiency initiatives
• Experience implementing or improving ERP, planning, inventory-management, or supply chain reporting systems

About the company

Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. The team is dedicated to delivering prescription-grade therapy with an outstanding user experience.