Business Technology Partner

The role

This person will serve as a liaison between business functions and the Technology organization. They will translate business needs into technology strategies, roadmaps, and Salesforce solutions.

What you will do

• Serve as a technology partner to business leaders to understand priorities and processes
• Translate business goals into technology strategies, roadmaps, and scalable solutions
• Identify opportunities to improve business outcomes through technology, data, automation, and AI
• Design, build, configure, test, and support Salesforce capabilities
• Evaluate emerging platforms and create proofs of concept, prototypes, or pilots
• Facilitate alignment across business, Technology, Quality, Regulatory, Legal, Finance, and other stakeholders
• Support planning and prioritization of technology initiatives
• Maintain visibility into initiative progress, portfolio performance, and milestones
• Ensure solutions address scalability, integration, data, security, privacy, and compliance
• Communicate technology strategies, roadmaps, and project status to leadership

Required qualifications

• Bachelor’s degree in Information Technology, Computer Science, Business, Engineering, or a related field
• Minimum of 5 years of experience across technology business partnering, business analysis, IT consulting, product management, technology strategy, digital transformation, Salesforce development, or re
• Hands-on Salesforce development and administration experience
• Ability to rapidly learn new platforms and build proofs of concept or prototypes
• Proven ability to partner with business leaders and translate business needs into technology strategies
• Strong understanding of enterprise systems, integrations, data, digital capabilities, architecture, business operations, financial considerations, and organizational priorities
• Demonstrated ability to manage multiple initiatives, competing priorities, dependencies, stakeholders, risks, and decisions
• Strong analytical, problem-solving, communication, relationship management, influencing, and cross-functional collaboration skills
• Ability to explain complex technology concepts, risks, and tradeoffs in clear business terms
• Ability to work onsite at our Pleasanton, CA headquarters a minimum of three days per week

Nice to have

• Experience in technology business partnering, IT strategy, enterprise technology, or digital transformation within healthcare, medical devices, life sciences, or another regulated environment
• Salesforce Platform Developer I, Platform App Builder, Administrator, or comparable Salesforce certification
• Experience with Salesforce Sales Cloud, Service Cloud, Experience Cloud, Health Cloud, or relevant industry solutions
• Experience with cloud platforms, data and analytics, AI, automation, ERP, CRM, integration platforms, or other enterprise technologies
• Experience with healthcare operations and enterprise revenue cycle management platforms such as NikoHealth and Brightree, telephony or contact center platforms such as Dialpad and Twilio, and related
• Experience supporting AI or automation initiatives from opportunity identification through implementation and adoption
• Experience developing technology business cases, investment proposals, and multi-year roadmaps
• Familiarity with Agile, product management, project management, DevOps, and business process improvement methodologies
• Experience managing technology vendors, consultants, or other third-party partners
• Experience supporting enterprise system implementations or major technology transformation initiatives

About the company

Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. They have pioneered the world’s first drug-free wearable therapy for adults with drug-resistant Restless Legs Syndrome (RLS).