Care Coordinator

The role

The Care Coordinator helps clients and families secure resources and community services, co-facilitates groups, and assists with educational needs. This person supervises clients, maintains programming schedules, and utilizes de-escalation skills within the adolescent program.

What you will do

• Interact routinely with clients and communicate observations to clinical staff
• Follow reporting and communication guidelines
• Monitor progress on goals for assigned clients
• Ensure facility cleanliness and upkeep
• Assist clients with scheduling community appointments
• Assist clients with educational needs
• Provide facilitation and co-facilitation of approved group sessions
• Oversee and manage the safe and efficient transport of clients
• Maintain route and maintenance records
• Assist in orientation of new admissions

Required qualifications

• Bachelor’s Degree in relevant field or commensurate experience
• Must be at least twenty-one (21) years of age
• 1+ year of relevant work experience
• Knowledge and skills in English usage, interpersonal relationships and excellent communication skills
• Ability to implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Knowledge of surrounding geographic area to ensure effective and efficient routing
• Ability to organize and prioritize competing priorities and work time to balance demands
• Proficiency in patient rights, and safety and sanitation

Nice to have

• De-escalation techniques
• Excellent organizational abilities
• Excellent written and oral communication skills
• Attention to detail and accuracy
• Client service oriented (both internal and external)
• Creative and persistent problem solver
• Able to handle confidential material in a reliable manner
• Ability to interact and communicate with individuals at all levels of organization
• Strong interpersonal skills to handle sensitive situations and confidential information
• Ability to multi-task and prioritize workload in a fast-paced environment

Benefits

• Subsidized Health Insurance Coverage for Employee, Spouse, & Dependent(s)
• 100% Employer Paid Basic Life Insurance equal to 1x annual salary, up to $100,000
• 100% Employer Paid Employee Assistance Program
• Voluntary Dental, Vision, Short-Term Disability, Supplemental Life & AD&D, Critical Illness, Accident, and Hospital Indemnity Insurance
• Pre-tax Savings Accounts for all IRS-allowable medical and dependent care expenses
• Generous Paid Time Off plan
• Employee Referral Bonuses
• 401K Retirement Plan & Employer Match

About the company

Northpoint Recovery Holdings, LLC is a leading behavioral healthcare provider offering evidence-based treatment for adults and mental health treatment for adolescents through Imagine by Northpoint.