Recovery Technician Supervisor

The role

The Recovery Technician Supervisor assists with facility operations, staff onboarding, and training. This role manages Recovery Tech processes, patient safety, and direct or indirect patient care in an adult inpatient setting.

What you will do

• Facilitate and support new hire training efforts
• Manage schedules, coverage and team needs
• Safely transport patients in Company provided vehicle
• Observe behaviors and communicate observations to clinical staff
• Complete and manage observation checks for all shifts
• Maintain and assist with development of daily schedule and program structure
• Provide patient observation rounds and monitoring
• Attend and promote recreational outings and activities with patients
• Ensure facility cleanliness and upkeep
• Assist with treatment planning and discharge planning

Required qualifications

• Must be at least twenty-one (21) years of age
• 2+ years of management experience required
• 2+ years of relevant work experience
• Enthusiasm, passion for working with people, and an internal drive to improve the lives of individuals in our care
• Knowledge and skills in English usage, interpersonal relationships and excellent communication skills
• Ability to implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Demonstrated ability to hold strong personal boundaries and ability to build rapport with patients
• Knowledge of surrounding geographic area to ensure effective and efficient routing
• Ability to organize and prioritize competing priorities and work time to balance demands
• Must perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation

Nice to have

• De-escalation techniques
• Excellent organizational abilities
• Excellent written and oral communication skills
• Attention to detail and accuracy
• Client service oriented (both internal and external)
• Creative and persistent problem solver
• Able to handle confidential material in a reliable manner
• Ability to interact and communicate with individuals at all levels of organization
• Strong interpersonal skills to handle sensitive situations and confidential information
• Ability to multi-task and prioritize workload in a fast-paced environment

Benefits

• Subsidized Health Insurance Coverage for Employee, Spouse, & Dependent(s)
• 100% Employer Paid Basic Life Insurance equal to 1x annual salary, up to $100,000
• 100% Employer Paid Employee Assistance Program
• Voluntary Dental, Vision, Short-Term Disability, Supplemental Life & AD&D, Critical Illness, Accident, and Hospital Indemnity Insurance
• Pre-tax Savings Accounts for all IRS-allowable medical and dependent care expenses
• Generous Paid Time Off plan
• Employee Referral Bonuses
• 401K Retirement Plan & Employer Match

About the company

Northpoint Recovery Holdings, LLC is a leading behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders. The company has grown to seventeen facilities across the Western U.S.