Revenue Cycle Business Systems Administrator

The role

This entry-level role supports the analysis, testing, documentation, and optimization of Revenue Cycle Management systems and workflows. The person will work with the Senior Systems Analyst and cross-functional teams to translate business needs into system requirements.

What you will do

• Review RCM processes and workflows to identify efficiency and accuracy opportunities.
• Support the Senior Systems Analyst with system updates, configuration, and enhancements.
• Test system changes and new functionality and document results.
• Perform data validation and review reports for discrepancies.
• Support application and system troubleshooting and escalate complex matters.
• Assist with user acceptance testing, quality assurance, and peer review.
• Maintain system documentation, workflow documentation, and testing records.
• Develop and update standard operating procedures and user guides.
• Support system implementation and enhancement projects.
• Gather business requirements and system issues from system owners and super-users.

Required qualifications

• Strong analytical and problem-solving skills.
• Strong attention to detail and accuracy.
• Basic to intermediate proficiency with Microsoft Excel, Word, and PowerPoint.
• Ability and willingness to learn healthcare systems and Revenue Cycle Management processes.
• Ability to analyze information and identify discrepancies or process gaps.
• Ability to communicate clearly and professionally with technical and non-technical stakeholders.
• Ability to organize and prioritize multiple tasks and deadlines.
• Ability to work independently while also collaborating effectively with a team.
• Must be self-motivated, organized, dependable, and detail-oriented.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Hybrid and onsite flexibility.

Nice to have

• Associate degree or bachelor's degree in information systems, health information management, healthcare, business, or a related field
• Healthcare, Revenue Cycle Management, or business systems experience
• Experience with healthcare systems, EMR/EHR platforms, billing systems, or business applications
• Interest in healthcare technology and business systems.
• Familiarity with workflow mapping, testing, or process documentation.
• Familiarity with Excel and data analysis.
• Exposure to Power BI or other reporting/analytics tools
• Familiarity with CPT, ICD-10, payer guidelines, or Revenue Cycle Management

Benefits

• Subsidized Health Insurance Coverage for Employee, Spouse, & Dependent(s)
• 100% Employer Paid Basic Life Insurance equal to 1x annual salary, up to $100,000
• 100% Employer Paid Employee Assistance Program
• Voluntary Dental, Vision, Short-Term Disability, Supplemental Life & AD&D, Critical Illness, Accident, and Hospital Indemnity Insurance.
• Pre-tax Savings Accounts for all IRS-allowable medical and dependent care expenses
• Generous Paid Time Off plan
• Employee Referral Bonuses
• 401K Retirement Plan & Employer Match

About the company

Northpoint Recovery Holdings, LLC is a growing behavioral healthcare treatment platform treating adults with substance use disorder and adolescents with mental healthcare conditions.