Member of Technical Staff — Product Engineer

The role

A Product Engineer will build product features end to end from backend systems through the UI. This role involves designing developer platforms, maintaining internal research tooling, and ensuring avatar versions scale with demand.

What you will do

• Build product features end to end, from backend systems through the UI, across the full conversation experience.
• Design experiences that stay fair and responsive when demand outstrips capacity.
• Build and grow the developer platform, including APIs, SDKs, and documentation.
• Maintain and improve internal research tooling.
• Partner with researchers to design and build features that support their studies.
• Build ways for users to share feedback to improve the product and models.
• Test, roll out, and scale new versions of the avatar.
• Work with cross-functional partners, including legal, on privacy-conscious user flows.

Required qualifications

• Track record of shipping product features end to end.
• Strong software engineering fundamentals.
• Proficient, everyday use of agentic AI tools, and the judgment to check their work.
• Product judgment.
• Comfort with production systems: load, rollouts, monitoring, and what to do when something breaks.
• Self-drive.
• Range to move between product, platform, and research tooling.
• Startup instincts.

Nice to have

• Experience with conversational AI.
• Experience with audio/video capture or real-time media.
• Mobile and/or desktop app development.
• Experience building developer-facing products such as APIs, SDKs, or documentation.
• Experience building tools for researchers or working closely with ML teams.

Benefits

• Health plans including an HDHP with ~$2,000 in annual HSA contributions by the company.
• $2,000/yr for gym memberships, fitness equipment, training, coaching, and classes.
• One-time $500 for tech or accessories.
• 15 days of PTO.
• 10 public holidays.
• Office closed for a full week at year-end.
• Lunch, drinks, and snacks provided every workday.
• Commuter benefits up to $340/month for parking and transportation.
• 401(k) with 4% match.

Before you apply

• We sponsor visas (O-1, H-1B, green card, etc.) from day one.

About the company

Nuance Labs is a research company building photorealistic, real-time AI avatars with emotional intelligence. The team consists of PhDs from various universities and industry experience from companies like Apple, Meta, and Amazon AGI.