Credit Operations Underwriter

The role

The Underwriter takes handoffs from the sales team to work with dealers. You will review applicant information, evaluate loan applications, and engage with dealer partners to increase funded loan counts.

What you will do

• Review and verify applicant personal information and financial records.
• Evaluate loan application information against lending standards.
• Inspect application documentation for suspicious or fraudulent activity.
• Engage and build rapport with dealer partners via phone, text, chat, and email.
• Explain loan programs, platform functionality, and decisioning models to dealers.
• Provide onboarding support for newly enrolled dealers.
• Communicate with consumers regarding missing stipulations and application handoffs.
• Communicate with consumers in reference to their applications following state and federal laws.

Required qualifications

• Minimum high school diploma/GED required.
• 1-2 years of experience in Loan Underwriting or Loan Processing, combined with previous experience in Sales and/or Customer Service.
• Thorough understanding of debt-to-income, payment-to-income, and loan-to-value ratios.
• Knowledgeable on different income sources for consumers and reading supporting documentation like paystubs, 1099, W2, 1040, and bank statements.
• Excellent telephone, communication (oral and written), interpersonal and organizational skills.
• Goal oriented with an energetic, enthusiastic, and positive attitude.
• Self motivated with a strong ability to multitask, prioritize, and manage time effectively.
• Able to work well under pressure to meet monthly goals while passing quality assurance audits.
• Able to prioritize and execute tasks using Salesforce, Slack, G-mail, Google Sheets, and proprietary LOS.

Nice to have

• Experience in the auto or powersports industry.
• Experience working in automotive or powersports dealerships.

Benefits

• Robust Health Care Plans (Medical, Dental & Vision).
• Up to 20 Days PTO (Accrued).
• Generous Parental Leave.
• Retirement Plan (401k with Company Match).
• Educational Assistance/Tuition Reimbursement up to $3K/year.
• Powersports Safety Benefit.
• Wellhub (Gympass) Wellness Benefit.

About the company

Founded in 2014, Octane supports over 60 OEM partner brands and over 4,000 dealer partners, and has a team of over 600. Octane is unlocking the power of financial products for merchants and consumers.