Strategic Account Executive

United States . Posted 4 months ago

The role

You will own a named account list of 50 Fortune 250 prospects and drive relationships from first conversation to signed contract. You will partner with internal teams to design evaluations, demos, and proofs of value while forecasting pipeline and providing market intelligence.

What you will do

Own a named account list of 50 Fortune 250 prospects and drive each relationship from first conversation to signed contract.
Partner with Account Associates, Solutions Engineering, and Customer Success to design and execute complex evaluations, tailored demos, and proofs of value.
Forecast pipeline and targets weekly with accuracy and discipline.
Bring structured intelligence back to product, marketing, and leadership regarding industry landscape, competitors, and partners.
Work cross-functionally across Solutions, Marketing, Business Operations, Finance, Product, and Engineering.
Support the recruitment and onboarding of teammates as the team scales.

Required qualifications

Consistently hit ARR targets above $1M per year over the last 3 years in complex, multi-stakeholder enterprise deals.
Deep experience designing and executing deal strategies in the contact center space.
Experience supporting the growth of large, fast-moving B2C organizations across Banking, Insurance, Healthcare, Travel and Hospitality, and Telecom.
Comfortable leading high-visibility customer engagements including Customer Advisory Boards, industry conferences, product launches, and executive briefings.
Skilled at gathering and distilling market intelligence.
Fluency in contact center KPIs and QA and coaching processes.

Benefits

Market-aligned base pay, performance incentives, and meaningful equity ownership
Comprehensive medical, dental and vision benefits for employees and eligible dependents
Unlimited, flexible PTO policy
10 company holidays
Annual company-wide Winter Break
Paid parental leave
401(k) plan
Quarterly Lifestyle Spending Account
Monthly Mobile + Internet Stipend
Pre-tax Commuter Benefits

About the company

Observe.AI is the AI Agents platform for customer experience. The platform enables businesses to deploy specialized AI Agents that autonomously execute work across the full CX lifecycle.