Senior Product Acceleration Specialist - Auth0

Bellevue, Washington; Chicago, Illinois; New York, New York; San Francisco, California; Seattle, Washington; Toronto, Ontario, Canada; Washington, DC. Posted a month ago

The role

You will drive customer success, product adoption, and retention for strategic Global 2000 enterprise accounts. You will act as a technical advisor to engineering and security teams to deploy complex CIAM solutions on the Auth0 platform.

What you will do

Partner with G2K Enterprise Customers to guide implementation patterns and resolve configuration challenges.
Partner with Sales Engineering and GTM teams to support New Product Introductions (NPIs).
Develop Proof of Concepts, early-adopter demonstrations, and technical enablement assets.
Provide architectural guidance on custom Auth0 Actions, SDK implementation, and full-stack application patterns.
Act as a technical liaison between G2K customers and Auth0 Product Management to identify feature gaps.
Create reusable code samples, technical documentation, and enablement guides.
Leverage AI tools and LLM workflows for code generation, debugging, and documentation.
Manage multiple concurrent technical engagements and respond to high-priority customer escalations.

Required qualifications

6+ years in a customer-facing technical field role within a GTM organization delivering identity or SaaS solutions to enterprise accounts.
Expert-level understanding of the Auth0 platform and modern CIAM patterns.
Experience reading, writing, and debugging full-stack application code using JavaScript/TypeScript, Node.js, React, and modern Mobile SDKs.
Deep understanding of identity federation, access control frameworks, and protocols including SAML 2.0, OAuth 2.0, OpenID Connect (OIDC), and SCIM.
In-depth knowledge of the CIAM threat landscape and designing resilient authentication flows.
Demonstrated history of navigating complex IT landscapes, web technologies, and cloud architectures for G2K customers.
Ability to translate complex technical/developer concepts to non-technical stakeholders.
Bachelor's degree (or equivalent) in Computer Science, Information Technology, or a related discipline.

Benefits

Equity
Bonus
Health insurance
Dental insurance
Vision insurance
401(k)
Flexible spending account
Paid leave
PTO
Parental leave

About the company

Okta secures AI by building trusted, neutral infrastructure that enables organizations to safely embrace this new era. The company has a global community spanning over 20 offices worldwide.