Principal Product Acceleration Specialist - Auth0

Bellevue, Washington; Chicago, Illinois; New York, New York; San Francisco, California; Seattle, Washington; Toronto, Ontario, Canada; Washington, DC. Posted a month ago

The role

You will drive customer success, product adoption, and retention for strategic Global 2000 enterprise accounts. You will act as a technical advisor to engineering and security teams to architect and deploy large-scale CIAM solutions on the Auth0 platform.

What you will do

Partner with G2K Enterprise Customers to define implementation patterns and resolve configuration challenges.
Partner with Sales Engineering and GTM teams to develop Proof of Concepts and technical enablement assets for New Product Introductions.
Collaborate with global System Integrators to design scalable deployment blueprints.
Provide architectural guidance to customer development teams on Auth0 Actions, SDKs, and full-stack patterns.
Act as a technical liaison between G2K customers and Auth0 Product Management to identify feature gaps.
Create reusable code samples, technical documentation, and enablement guides.
Leverage AI tools and LLM workflows for code generation and debugging.
Manage multiple concurrent technical engagements and act as a technical escalation point.

Required qualifications

10+ years in a customer-facing technical field role within a GTM organization delivering identity or SaaS solutions to enterprise accounts.
Expert-level understanding of the Auth0 platform and modern CIAM patterns.
Proven experience working with global System Integrators.
Proven experience reading, writing, and debugging full-stack application code using JavaScript/TypeScript, Node.js, React, and modern Mobile SDKs.
Deep understanding of identity federation, access control frameworks, and protocols including SAML 2.0, OAuth 2.0, OpenID Connect (OIDC), and SCIM.
In-depth knowledge of the CIAM threat landscape and designing resilient authentication flows.
Demonstrated history of navigating complex IT landscapes for G2K and Fortune 100 customers.
Ability to translate complex technical concepts to non-technical stakeholders.
Bachelor's degree (or equivalent) in Computer Science, Information Technology, or a related discipline.

Benefits

Equity
Bonus
Health, dental and vision insurance
401(k)
Flexible spending account
Paid leave including PTO and parental leave

About the company

Okta secures AI by building trusted, neutral infrastructure that enables organizations to safely embrace this new era. The company has over 20 offices worldwide.