Head of Partner Operations APJ

The role

You will serve as a key individual contributor and strategic thought leader to scale partner operations across APJ markets. You will operationalize, measure, and optimize partner performance through analytical insight and cross-functional leadership.

What you will do

• Lead the weekly APJ Partner operational rhythm including pipeline management, forecasting, and reporting.
• Build formal reporting packages on partner sales effectiveness.
• Lead regular metric reviews with APJ Partner leadership and stakeholders.
• Track partner representative and manager ramp times, capacity, and productivity.
• Structure regional strategic initiatives and establish key operational metrics.
• Refine partner sales policies and rules of engagement.
• Deliver data-driven insights for coverage models, scorecards, and business planning.
• Collaborate with global sales ops and IT teams to optimize PRM/CRM infrastructure.
• Implement AI-driven tools to automate data analysis and improve forecasting accuracy.

Required qualifications

• Deep experience in Field Partner Strategy & Operations or Sales Strategy & Operations within the APJ region.
• Strong understanding of regional partner selling motions including ISVs, MSPs, OEMs, Resellers, GSIs, and Distributors.
• Proven success in designing sales processes and documenting operational frameworks.
• Hands-on experience with Salesforce, Clari, Tableau, PRM systems, or equivalent CRM and BI platforms.
• Strong quantitative modeling skills using Excel/Google Sheets and business intelligence tools.
• Expertise with SQL or similar database querying & analysis tools.
• Demonstrated experience using AI platforms for predictive analytics, automated reporting, or sales ops workflow optimization.
• Outstanding written and verbal communication skills.
• Track record of executing independently and influencing cross-functional teams in a remote/distributed setup.

Benefits

• Supporting Your Well-Being
• Driving Social Impact
• Developing Talent and Fostering Connection + Community
• Immersive, in-person onboarding experience

About the company

Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. The company has over 20 offices worldwide.