Okx
Product Director, VIP Products
Singapore, Singapore. Posted 16 months ago
The role
You will spearhead the overall strategy and product planning for the VIP product line. You will create exclusive product experiences and service solutions for high-net-worth individuals, institutional clients, and market makers.
What you will do
- Oversee the overall planning and iteration of OKX VIP-related products.
- Collaborate with VIP sales, institutional account managers, and market-making teams.
- Lead the design and optimization of VIP customer lifecycle management solutions.
- Coordinate cross-departmental collaboration with R&D, design, operations, and risk control.
- Monitor global market trends to formulate localized product strategies.
- Leverage data analysis and customer feedback to optimize user experience.
- Establish competitor analysis mechanisms to evaluate VIP service differentiators.
Required qualifications
- Bachelor’s degree or higher
- 5+ years of product management or product strategy experience
- Deep understanding of the Web3/Crypto industry, particularly exchange products such as institutional services, API trading, and VIP incentive programs
- Strong cross-team communication and coordination skills
- Systematic thinking and sharp user insights
- Proficiency in data analysis tools and data-driven decision-making
- Fluency in English and Chinese
Nice to have
- Prior experience in CEXs, brokerages, financial institutions, or high-net-worth client-related products
- Multi-market collaboration experience
Benefits
- Competitive total compensation package
- L&D programs and Education subsidy
- Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
Before you apply
- Applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa, will be prioritised.
About the company
OKX is a leading crypto exchange and the developer of OKX Wallet. It is a trusted brand by hundreds of large institutions seeking access to crypto markets.