Okx
Head of Product, AI and Agent
Singapore, Singapore. Posted 7 months ago
The role
This person will own the full AI product agenda, including a conversational AI assistant for users and agentic systems for internal operations. They will also own the product design of shared infrastructure for orchestration, evaluation, and safety architecture.
What you will do
- Lead the strategy and execution of OKX's conversational AI assistant
- Define the conversational AI product and how it earns user trust
- Own the agentic AI roadmap for internal functions like compliance, risk, fraud, and operations
- Identify high-leverage workflows and transform them into agent-driven systems
- Ensure AI outputs are traceable and regulatorily defensible
- Own the product design of shared infrastructure for orchestration, evaluation, safety architecture, and governance
Required qualifications
- 12+ years in product & tech
- 5+ years in a senior leadership role owning technically complex products at scale
- Proven track record shipping conversational AI or agentic AI products as the owner
- Deep familiarity with LLM product architecture: multi-agent systems, RAG, tool use, evaluation, and safety design
- Experience operating in regulated environments where auditability and explainability are hard requirements
- Strong consumer product instinct alongside operational product rigor
- Fluency in financial markets and what it takes to earn user and institutional trust
- Executive-level communication in English and Mandarin
Nice to have
- Background in crypto, fintech, or financial services at global scale
- Graduate degree in a technical field
- Experience with successful Conversational AI or Agentic AI products
Benefits
- Competitive total compensation package
- L&D programs and education subsidy
- Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
About the company
OKX is a leading crypto exchange and the developer of OKX Wallet. It is part of OKG, a group that brings the value of Blockchain to users around the world.