VIP Relationship Manager (Taiwan)

The role

This person will acquire and manage high-value clients to drive growth in trading volume, assets, and revenue. They will provide professional consultation and customized solutions based on product knowledge.

What you will do

• Identify and acquire potential high-value clients through multiple channels.
• Maintain a structured lead pipeline and follow-up rhythm.
• Build and maintain strong long-term client relationships.
• Take responsibility for KPIs including asset under management, trading volume, and revenue contribution.
• Provide professional comparison and recommendations for product lines like spot, perpetuals, options, and Earn.
• Work with product and operations teams to deliver customized solutions.
• Track industry trends, competitor strategies, and new product types.
• Share client, market, and competitive intelligence for internal strategy.

Required qualifications

• At least 2 years of work experience in the Web3 industry.
• Hands-on usage or service experience related to major exchanges, wallets, custody solutions, DeFi products, etc.
• Able to quickly identify and qualify target clients.
• Strong communication, negotiation, and relationship-building skills.
• Basic understanding of financial markets, derivatives and risk–return.
• Clear KPI and result orientation.
• Comfortable with a high-intensity work pace and frequent travel / client visits.
• Strong self-motivation and resilience.
• Able to work in both Chinese and English (listening, speaking, reading and writing).
• Bachelor’s degree or above.

Nice to have

• Experience in managing high-potential client relationships, client service or account operations.
• Background in banking, securities or asset management.
• Majors in Finance, Economics, Accounting, Mathematics, Statistics, Computer Science or related fields.

About the company

OKX is the employer for this VIP Relationship Manager position.