VIP Relationship Manager, Poland

Poland (Remote). Posted 4 months ago

The role

You will expand the VIP client base in Poland by onboarding and retaining active traders, HNWIs, family offices, and corporate clients. You will drive trading volume and maximize Assets Under Management through strategic partnerships and account management.

What you will do

Drive trading volume and maximize Assets Under Management in the region
Formulate a revenue strategy and optimization plan
Collaborate with the product team to gather client feedback and enhance product features
Contribute to the company's overall strategic direction with local executive leadership
Lead partnership efforts in Europe through identification and negotiation
Manage relationships with HNWIs and key clients in Europe
Build long-lasting client relationships to secure referrals and originate new prospects
Oversee legal and compliance aspects including regulatory adherence and KYC/AML processes
Serve as a brand ambassador to educate customers on the value proposition
Escalate feedback to improve platform compliance and user experience

Required qualifications

Bachelor’s degree in Business, Marketing, Finance, or a related field (or equivalent professional experience in fintech/crypto)
Fluency in English and Polish
5+ years of proven experience in VIP business development and account management within crypto, fintech, trading, or wealth management
Track record of driving trading volume, AUM growth, and high-value client onboarding/retention
Strong analytical skills to interpret market data, user behavior metrics, and performance dashboards
Deep familiarity with crypto products and trading platforms
Exceptional communication, negotiation, and relationship-building abilities
Experience managing VIPs such as HNWI, family offices, proptrading desks
Goal-oriented mindset with a history of exceeding KPIs
In-depth understanding of MiCA, MFSA, AML/KYC, EDD, and CEE financial regulations

Nice to have

Additional CEE languages (e.g., Russian, Ukrainian)

About the company

OKX is looking for a VIP Relationship Manager to join their Poland team.