Senior Product Designer, Core

The role

You will own complex, high-stakes user journeys including account management, identity verification, and fund security. You will design AI-powered customer experiences and AI-native internal tools by partnering with product, engineering, legal, and compliance teams.

What you will do

• Own complex, high-stakes journeys end to end across account, assets, compliance, or support.
• Design AI-powered experiences for customers and internal tools.
• Partner with product, engineering, legal, compliance, and risk to define problems and design solutions.
• Produce user flows, journey maps, wireframes, high-fidelity designs, and interactive prototypes.
• Work in an AI-native way to accelerate exploration and prototyping.
• Shape the design vision for your area alongside UX Research, UX Writing, and product leadership.
• Raise the quality bar through design reviews, critique, and workshops.

Required qualifications

• Deep design craft with a sharp eye for detail.
• Ability to analyze problems methodically and execute end to end.
• Judgment in ambiguity to make sound calls with incomplete information.
• Business and product sense to connect design to strategy and metrics.
• Clarity and precision in communication and collaboration.
• Drive and curiosity to question briefs and push ideas forward.
• AI fluency and use of AI tools in work.
• Experience designing complex, multi-step flows in fintech, crypto, or a regulated domain.
• 3+ years of experience shipping end-to-end design solutions in cross-functional teams at a tech company.

Nice to have

• Experience designing AI or conversational interfaces.
• Track record of using AI to change how you work as a designer.
• Interest in designing complex internal tools and operational workflows.
• Exposure to data-informed design.
• Familiarity with design systems.
• Prototyping skills.
• Experience working across time zones with distributed teams.
• A degree in design, HCI, or a related field.

Benefits

• Competitive total compensation package
• L&D programs and Education subsidy
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants

Before you apply

• Applicants should have a current right to work in Singapore.
• Applicants should not require OKX's sponsorship of a visa.

About the company

OKX is a leading crypto exchange and the developer of OKX Wallet. It is part of OKG, a group that brings the value of Blockchain to users around the world.