Controls & Governance Manager - OKX SG

The role

You will support the development of business controls, conduct risk, and governance frameworks in Singapore. You will partner with Commercial and Product teams to design controls, monitor business conduct, and manage regulatory implementation.

What you will do

• Partner with teams to design and strengthen controls across client-facing activities.
• Define local requirements for sales surveillance and business conduct monitoring.
• Support controls around front-office activities and customer interactions.
• Translate regulatory and conduct requirements into practical business controls and processes.
• Analyse customer complaints, onboarding, KYC issues, and operational data to identify risks.
• Maintain the SG risk register and coordinate the Risk and Control Self-Assessment.
• Monitor key risk indicators and support periodic control testing.
• Support the implementation of local policies, SOPs, and regulatory requirements.
• Coordinate investigation and root cause analysis of incidents and control deficiencies.
• Support internal and external audit engagements and regulatory reviews.

Required qualifications

• At least 4 years of experience in business compliance, front-office controls, conduct risk, sales surveillance, regulatory compliance, or related roles within capital markets, securities, brokerage, t
• Good understanding of Singapore financial services regulation and MAS expectations.
• Hands-on experience designing or executing sales surveillance, conduct monitoring, or front-office controls.
• Strong analytical and problem-solving skills.
• Strong stakeholder management and execution skills.

Nice to have

• Experience in digital assets or crypto
• Familiarity with broader operational risk, RCSA, outsourcing, audit, and governance frameworks

Benefits

• Competitive total compensation package
• L&D programs and Education subsidy
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants

About the company

OKX is a leading crypto exchange and developer of OKX Wallet. It is part of OKG, a group that brings the value of Blockchain to users around the world.