P2P Growth Director

The role

You will own the P2P liquidity provider programme by managing partner relationships and marketplace depth. You will lead growth strategy and retention using data analysis.

What you will do

• Own the P2P liquidity provider programme
• Monitor marketplace depth and coverage
• Improve partner satisfaction and retention
• Manage the liquidity-provider programme, tiering frameworks, account management and retention strategies
• Lead the growth strategy and retention funnel with data
• Build and read funnels and produce recurring analysis
• Partner with the user risk team on high-risk user profiling and dispute reduction

Required qualifications

• 7+ years in growth, account management or relationship management for high-value users or clients, including team leadership
• Track record of managing partner programmes at scale
• Proven experience managing high-volume client or partner relationships and improving partner engagement and service quality
• Strong data and funnel fluency
• Working proficiency in English
• At least one of the two roles also requires working proficiency in Mandarin

Nice to have

• Multi-market experience
• Crypto or digital-currency experience
• Experience with fiat on-ramp / off-ramp, cross-border payments, or remittance
• Exposure to emerging markets (Southeast Asia, Africa, LatAm, MENA)
• Experience with user-segmentation, high-risk-user filtering, or trust and safety / fraud operations

About the company

OKX is a leading crypto exchange and the developer of OKX Wallet. It is part of OKG, a group that brings the value of Blockchain to users around the world.