Senior Product Designer, Core

Hong Kong, Hong Kong SAR. Posted 2 months ago

The role

You will own complex, high-stakes user journeys across account, assets, compliance, or support. You will design AI-powered experiences and partner with product, engineering, legal, and compliance teams to balance regulatory requirements with user experience.

What you will do

Own complex, high-stakes journeys end to end across account, assets, compliance, or support.
Design AI-powered experiences, from customer-facing assistant and support flows to AI-native internal tools.
Partner with product, engineering, legal, compliance, and risk to define problems and design solutions.
Produce user flows, journey maps, wireframes, high-fidelity designs, and interactive prototypes.
Work in an AI-native way using AI to accelerate exploration, prototyping, and decision-making.
Shape the design vision for your area alongside UX Research, UX Writing, and product leadership.
Raise the quality bar through design reviews, critique, and workshops.

Required qualifications

Deep design craft with a sharp eye for detail.
Ability to analyze problems methodically and execute end to end.
Judgment in ambiguity to make sound calls with incomplete information.
Business and product sense to connect design decisions to strategy and metrics.
Clarity and precision in communication and collaboration.
Drive and curiosity to question briefs and push ideas forward.
Genuine fluency and enthusiasm for AI.
Experience designing complex, multi-step flows, ideally in fintech, crypto, or another regulated or high-trust domain.
3+ years of experience shipping end-to-end design solutions in cross-functional teams at a tech company.

Nice to have

Experience designing AI or conversational interfaces, or a track record of using AI to change how you work as a designer.
Interest in designing complex internal tools and operational workflows.
Exposure to data-informed design.
Familiarity with design systems and the ability to scale consistency across platforms.
Prototyping skills to bring ideas to life and communicate transitions or microinteractions.
Experience working across time zones with distributed teams.
A degree in design, HCI, or a related field.

Benefits

Competitive total compensation package
L&D programs and Education subsidy
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants

About the company

OKX is a leading crypto exchange and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications. It is part of OKG, a group that brings the value of Blockchain to users around the world.