Okx
Principal Product Manager - Simple Trading, Growth & Retention
Remote Roles - EMEA; Sliema, Malta. Posted a month ago
The role
This senior role focuses on optimizing and growing Simple Trading products in Europe. You will act as the product expert for European retail customers to identify needs and translate them into product improvements.
What you will do
- Own product optimization for Simple Trading across key European markets.
- Adapt product journeys to local payment methods, customer behaviours, market practices, and regulatory requirements.
- Improve existing products through customer feedback, funnel analysis, experimentation, and market-level performance data.
- Simplify complex crypto concepts for first-time and low-frequency retail customers.
- Improve order entry, quote presentation, pricing transparency, portfolio overview, average cost, P&L, transaction history, and asset discovery.
- Ensure the experience is intuitive and consistent across App and Web.
- Own the local product funnel across onboarding, funding, activation, first purchase, repeat purchase, retention, and reactivation.
- Develop products that encourage long-term engagement.
- Partner with growth and marketing teams on market-specific acquisition, activation, and lifecycle initiatives.
- Work with design, engineering, data, compliance, operations, marketing, and local market teams to deliver product improvements.
Required qualifications
- 7+ years of product management experience in consumer fintech, crypto, digital banking, brokerage, payments, savings, or investment products.
- Strong hands-on experience building or optimizing consumer products for European markets.
- Deep understanding of European retail customers, local payment behaviours, investment habits, and market differences.
- Proven experience improving onboarding, activation, conversion, repeat usage, retention, or AUM.
- Strong understanding of consumer product design, product growth, experimentation, and lifecycle engagement.
- Ability to simplify complex financial or technical products into intuitive customer journeys.
- Good understanding of retail crypto and digital banking products, including fiat on/off-ramp, spot buy and sell, custody, wallets, transfers, pricing, and spreads.
- Strong individual contributor who can independently identify opportunities, define solutions, and drive cross-functional delivery.
- Excellent product judgement, structured thinking, written communication, and stakeholder management.
- Fluent English.
- Comfortable working remotely across European time zones.
Nice to have
- Direct Simple Trading, retail product, UX, or growth experience at Revolut, Monzo, N26, Bitpanda, Bitvavo, or Trade Republic.
- Experience working in European digital banking, neobrokerage, wealth management, or consumer investment products.
- Experience with European payment methods, including SEPA, Instant SEPA, cards, and major local payment methods.
- Experience launching or localizing products across multiple European countries.
- Experience with retail payments, recurring investment, auto-invest, crypto bundles, portfolio analytics, round-ups, or saveback products.
- Knowledge of an additional European language.
Benefits
- Competitive total compensation package
- L&D programs and Education subsidy for employees' growth and development
- Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
About the company
OKX is a leading crypto exchange and the developer of OKX Wallet. It provides millions of users access to crypto trading and decentralized crypto applications.