Okx

Senior Product Director, AI & Agent

Singapore, Singapore. Posted a month ago

The role

The Senior Product Director, AI & Agent will own the full AI product agenda. This includes leading the strategy for a conversational AI assistant and owning the agentic AI roadmap for internal functions like compliance, risk, and fraud.

What you will do

  • Lead the strategy and execution of OKX's conversational AI assistant.
  • Define the conversational AI product and how it earns user trust.
  • Own the agentic AI roadmap for internal functions including compliance, risk, fraud, and operations.
  • Identify high-leverage workflows and transform them into agent-driven systems.
  • Ensure AI outputs are traceable and regulatorily defensible.
  • Own the product design of shared infrastructure for orchestration, evaluation, safety architecture, and governance.

Required qualifications

  • 12+ years in product & tech
  • 5+ years in a senior leadership role owning technically complex products at scale
  • Proven track record shipping conversational AI or agentic AI products as the owner
  • Deep familiarity with LLM product architecture: multi-agent systems, RAG, tool use, evaluation, and safety design
  • Experience operating in regulated environments where auditability and explainability are hard requirements
  • Strong consumer product instinct alongside operational product rigor
  • Fluency in financial markets and what it takes to earn user and institutional trust
  • Executive-level communication in English and Mandarin

Nice to have

  • Background in crypto, fintech, or financial services at global scale
  • Graduate degree in a technical field
  • Experience with successful Conversational AI or Agentic AI products

Benefits

  • Competitive total compensation package
  • L&D programs and education subsidy
  • Various team building programs and company events
  • Wellness and meal allowances
  • Comprehensive healthcare schemes for employees and dependants

About the company

OKX is a leading crypto exchange and the developer of OKX Wallet. It is part of OKG, a group that brings the value of Blockchain to users around the world.

Senior Product Director, AI & Agent at Okx | JobZoey