Specialist, Legal Response

The role

You will respond to queries from international legal authorities, law firms, and third parties. You will liaise with internal compliance, risk, and customer service teams to handle inquiries.

What you will do

• Attending to inquiries from legal authorities and legal representatives from all around the world
• Liaising with internal stakeholders such as compliance, risk and customer service teams
• Maintaining a working knowledge of company products
• Creating and maintaining strong relationships with company partners and external stakeholders
• Escalate any queries or unresolved issues to Supervisors and as advised by the operations management
• Support the enhancement of our Legal Response function
• Manage or participate in specific projects

Required qualifications

• A degree in law / compliance or any related field which demonstrates critical thinking
• Excellent communication and writing skills
• Detailed-oriented
• Literate in Chinese (read and write)
• Ability to work independently and as part of a team
• Comfortable working in a fast-paced, dynamic environment with changing priorities
• Strong people skills
• Ability to navigate difficult situations and stay calm under pressure
• Solutions mindset
• Excellent time management
• Quick learner

Benefits

• Competitive remuneration package (Basic Salary + Shift Allowance + KPI Allowance + Yearly Bonus)
• Meal allowance
• Transportation allowance (T&C apply)
• Monthly team building
• RM 3,500 training & wellness benefits per annum
• Insurance coverage for employees & dependants
• Excellent prospects for growth and promotion
• Employee engagement, recognition and appreciation program

About the company

OKX is a leading crypto exchange and the developer of OKX Wallet. It is part of OKG, a group that brings the value of Blockchain to users around the world.