Customer Service Representative

The role

The Customer Service Representative services customers and enters orders into the system. This role involves reviewing orders for accuracy, answering incoming calls, and performing miscellaneous administrative duties.

What you will do

• Provide exceptional customer service
• Handle incoming calls in a professional and thoughtful manner
• Enter data with attention to detail and accuracy
• Perform miscellaneous administrative duties

Required qualifications

• Minimum 1 year customer service experience
• Computer experience
• Ability to accurately type numbers
• Good problem-solving skills
• Ability to work independently and prioritize work deadlines
• Ability to work in a team environment and collaborate with employees at all levels of the organization
• Ability to work overtime as required
• Superior verbal and written communication skills
• Strong data entry skills
• Solid computer skills including the ability to learn new computer programs
• Basic math skills
• Strong commitment to safety

Benefits

• Industry competitive benefits at the lowest cost to the employee
• PTO and holidays, including floating holidays you can choose
• Pay-for-performance culture with potential for annual raises and bonuses
• Training

About the company

OBE operates more than 80 manufacturing and distribution facilities in five countries with over 6,500 employees. They contribute architectural glass and building products to various projects.