Sales Solutions II (Spec, Shower Hardware)

The role

The Specialist II provides quotes to customers and converts quotes to orders. This role involves understanding CRL products and using quote programs and configurators.

What you will do

• Provide accurate quotations to customers for their given Product Group
• Meet or exceed SLA for quote turn around
• Read and understand bid requests through specifications and drawings
• Maintain broad knowledge of Product Group products
• Answer customer calls and resolve questions or concerns
• Document customer interactions and transactions in ERP
• Create sense of urgency to lead customers to release quotes to order
• Participate in educational opportunities
• Update notes on open quotes, orders or drawings daily
• Collaborate with internal teams on customer needs

Required qualifications

• High School diploma or equivalent
• Ability to work at a fast pace
• Knowledge of general pricing and margins applied and negotiating skills
• General understanding of glass systems
• Effective navigation of CRL’s web site and business software
• Must be organized and have the ability to prioritize effectively
• Must have excellent customer service skills
• Ability to exercise tact and discretion, and good self-expression
• Demonstrate critical thinking and independent thinking skills

Nice to have

• Associates Degree

Benefits

• Industry competitive benefits at the lowest cost to the employee
• PTO and holidays, including floating holidays
• Pay-for-performance culture with potential for annual raises and bonuses
• Training

About the company

OBE operates more than 80 manufacturing and distribution facilities in five countries. Their teams contribute architectural glass and building products to projects.