Credit & Collections Associate

Dallas, TX. Posted 9 days ago

The role

This professional will manage an assigned portfolio of accounts and resolve payment issues. The role involves conducting aging reviews and providing actionable insights.

What you will do

Monitor aging receivables and conduct collection calls to secure outstanding payments
Manage assigned accounts and ensure timely resolution of payment issues
Perform account reconciliations and investigate discrepancies
Partner with Sales to resolve disputes and customer issues
Communicate directly with customers to resolve outstanding balances
Prepare collection letters, notices of intent to lien, and lien documentation as needed
Track lien and bond claim deadlines and escalate risks as necessary
Monitor customer creditworthiness and update customer records
Respond to customer inquiries related to credit and billing
Manage and resolve email requests

Required qualifications

3 to 5 years of Credit and Collections experience
Intermediate proficiency in Microsoft Office Suite, especially Excel
Experience with credit reporting tools such as Experian and Dun & Bradstreet
Strong analytical, organizational, and problem-solving skills
Excellent communication and time management abilities
High attention to detail and accuracy
Ability to work independently and manage multiple priorities
Comfortable collaborating with internal teams and external customers
Positive, professional attitude with a customer-focused mindset
High School Diploma or equivalent required

Nice to have

Experience with SAP
Knowledge of lien laws
Familiarity with the construction industry
college degree preferred

Benefits

industry competitive benefits at the lowest cost to the employee
PTO and holidays, including floating holidays you can choose
potential for annual raises and bonuses
Training

About the company

OBE operates more than 80 manufacturing and distribution facilities in five countries. Their teams contribute architectural glass and building products to projects.