Quality Manager

The role

The Quality Manager oversees the quality program to ensure product, manufacturing testing, and reporting meet external industry and safety standards. This role involves maintaining quality reports, driving improvement initiatives, and supporting the Quality Management System.

What you will do

• Maintain quality reports across departments
• Drive external quality improvement initiatives
• Participate in meetings for the development and implementation of RPN activities
• Play a key role in the Credit and Replacement process, maintain product testing compliance, and support resolution of external customer concerns
• Participate in layered audits for process verification, gauge verification, error-proofing, and related activities
• Serve as a liaison for external customer issues to minimize liability
• Serve as a liaison between glass associations and third-party certification programs
• Investigate significant quality matters toward customer resolution
• Contribute to specialty projects aligned with corporate initiatives
• Understand customer expectations, outline quality standards, and develop quality control processes

Required qualifications

• Minimum of 3 years experience in quality management or continuous improvement
• Comfort working with Windows-based software
• Strong verbal and written communication skills
• Ability to stay focused under pressure, meet deadlines, and manage multiple priorities with flexibility

Nice to have

• CQE certification

Benefits

• Industry competitive benefits at the lowest cost to the employee
• PTO and holidays, including floating holidays
• Pay-for-performance culture with potential for annual raises and bonuses
• Training

About the company

OBE operates more than 80 manufacturing and distribution facilities in five countries with over 6,500 employees. They contribute architectural glass and building products to various projects.