Quality Specialist

The role

The Quality Control Specialist focuses on process observations, analysis, audits, and inspections of fabricated metal building products. This role reports to the Plant Manager and involves driving root-cause analysis and corrective actions for customer complaints.

What you will do

• Own Material Discrepancy Report investigation and resolution
• Drive root-cause analysis and corrective action to closure on customer complaints
• Monitor daily processes and material while conducting audits of specified quality checks
• Assist with addressing reported internal quality issues
• Gather, enter and analyze process data to create reports
• Analyze and assist with problem solving, root cause analysis and corrective actions
• Serve as the point person for accept, rework, or reject decisions on nonconforming material
• Help modernize the plant's quality inspection documentation
• Facilitate and coordinate tracking and follow-up on rejected orders, discrepancies, MDR, or complaints
• Partner with the metal-processing side's Quality Specialist to share best practices

Required qualifications

• Excellent written and oral communication skills
• Ability to work independently with minimal supervision
• Capable of working under pressure
• Ability to use standard hand measurement devices (calipers, micrometers, square and protractor)
• Ability to read die and/or engineering drawings, blueprints, tolerances and specifications
• Strong Microsoft Office skills, especially Excel
• Commitment to working safely and supporting the facility's safety efforts
• Must be capable of lifting up to 50 pounds occasionally
• Comfortable being the point person on material inspection sign-off decisions
• Basic process knowledge of manufacturing operations related to metal processing and/or fabrication

Nice to have

• Prior experience with Epicor, SAP, or similar ERP/quality systems
• Defect-tracking system experience
• Prior blueprint-reading experience specific to building products, doors/frames, curtainwall, or glazing

Benefits

• Industry competitive benefits at the lowest cost to the employee
• PTO and holidays, including floating holidays
• Pay-for-performance culture with potential for annual raises and bonuses
• Training

About the company

OBE operates more than 80 manufacturing and distribution facilities in five countries. Their teams contribute architectural glass and building products to various projects.