Marketing Operations Manager

The role

You will support the execution and day-to-day operations of member engagement marketing across the full member journey. This includes running multi-channel campaigns, coordinating direct-mail and event logistics, and managing project workflows.

What you will do

• Execute and QA member campaigns across email, SMS, landing pages, and direct mail.
• Coordinate direct-mail production with print and mail vendors.
• Manage benefit-fair materials, swag inventory, and shipments to field teams.
• Manage marketing intake and triage in Linear.
• Build the backlog of marketing ideas and tests.
• Drive the new-customer launch checklist end to end.
• Create and update member-facing content and assets in Canva.
• Coordinate larger creative work with design partners.
• Pull campaign and channel performance data.
• Partner with automated and AI-assisted workflows.

Required qualifications

• 2-4 years in a marketing coordinator, marketing operations, or lifecycle marketing execution role.
• Experience supporting multi-channel campaign execution across email, SMS, landing pages, and/or direct mail.
• Comfortable working hands-on in a customer engagement platform such as Braze or Iterable.
• Strong organizational and project-coordination skills.
• Ability to manage many workstreams at once in a ticketing system such as Linear, Asana, or Jira.
• Experience coordinating external vendors and print/direct-mail production.
• Comfort with hands-on logistics such as events, fulfillment, and inventory.
• Strong writing and communication skills.
• Familiarity with design tools such as Canva, Figma, or Adobe Creative Suite.
• Comfortable working alongside automation and AI tools.
• Detail-oriented and organized.

Nice to have

• Interest in healthcare, digital health, or improving the consumer healthcare experience

Benefits

• Equity incentive
• Competitive benefits plans

About the company

OneImaging provides a concierge approach and a premium-quality radiology network of over 5,000 vetted providers across 48 states. Their solution helps patients access essential radiology services at fair prices.