Medical Assistant/Phlebotomist

The role

As a Health Navigator, you will support a panel of patients with preventive, chronic, and acute care needs. You will perform clinical tasks, coordinate post-visit care, and assist with daily primary care operations.

What you will do

• Capture patient health information, take vitals, and administer point-of-care testing
• Perform standard age and condition-appropriate screening assessments
• Coordinate post-visit care by scheduling specialist appointments and referrals
• Collaborate with providers to monitor patient health and preventive measures
• Participate in daily operations including phone calls, emails, and front desk inquiries
• Ensure general upkeep of the clinical space
• Provide patient education on chronic disease management
• Coach patients using an action-planning model based on motivational interviewing techniques
• Provide anticipatory preventive guidance to families with children

Required qualifications

• At least 1 year of experience in a high touch customer service or patient facing role in a healthcare setting
• Strong written and verbal communication skills
• Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams
• Proven track record of persisting through change and taking action on challenges
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously

Benefits

• Paid sabbatical for every five years of service
• Free One Medical memberships for yourself, your friends and family
• Employee Assistance Program
• Medical, Dental and Vision plans
• Pre-Tax commuter benefits
• Option to cash out up to 40 accrued hours of PTO per year
• 401K match
• Credit towards emergency childcare
• Company paid maternity and paternity leave
• Paid Life Insurance
• Disability insurance

Before you apply

• One Medical participates in E-Verify to confirm authorization to work in the U.S.

About the company

One Medical is a primary care solution that joined Amazon in February 2023. They provide in-office and 24/7 virtual care services, on-site labs, and various health management programs.