Lead Store Advisor (Superviseur), Champs-Elysées

The role

You will lead the retail team to ensure a premium customer experience. You will drive sales performance, mentor Store Advisors, and maintain operational excellence.

What you will do

• Embody and communicate brand philosophy and values
• Provide outstanding customer service and tailored solutions
• Supervise, mentor, and motivate Store Advisors
• Manage and optimize daily zoning schedules
• Oversee opening and closing procedures
• Maintain in-depth knowledge of product technical specifications
• Contribute ideas for merchandising, store events, and community activities
• Assist with inventory management and product orders
• Uphold visual merchandising standards
• Serve as primary contact for IT and Facility Management regarding operational matters

Required qualifications

• 3+ years of experience in a retail environment
• At least 1 year in a supervisory or leadership role
• Exceptional communication and interpersonal skills
• Ability to read, write and speak French
• Business proficiency in English
• Constant spoken communication
• Reaching, carrying, climbing stairs, and standing for consecutive hours
• Occasional stooping, kneeling, and crouching
• Occasional lifting of material up to 25 pounds (11.3 kg)

Nice to have

• Experience in the Running, Fashion, or Sports industry

Benefits

• Environment designed to give people the tools to develop holistically
• Supportive, team-oriented atmosphere
• Access to personal self-care for both physical and mental well-being

About the company

On is a young consumer brand with a fast-paced DTC (Direct-to-Consumer) team. The company is centered around growth, progress, and a commitment to an inclusive work environment.