Lead Store Advisor, Tokyo Ginza

The role

You will lead and mentor Store Advisors to drive sales performance and maintain operational excellence. You will supervise customer interactions, manage inventory, and execute visual merchandising plans.

What you will do

• Embody and communicate brand philosophy, values, and culture.
• Supervise, mentor, and motivate a team of Store Advisors.
• Maintain in-depth knowledge of product technical specifications and global company initiatives.
• Contribute ideas for merchandising, store events, and community activities.
• Assist with inventory management, including placing new product orders and managing fill-in orders.
• Ensure accurate stock levels to meet customer demand.
• Uphold visual merchandising standards.
• Serve as primary contact for store leadership, IT, and Facility Management regarding product flow and store system functionality.
• Train the store team on BoH processes.
• Work closely with store leadership to align on all store functions.

About the company

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