Store Advisor, Miami

The role

You will deliver a premium, individualized customer experience using the Cloud CX philosophy. You will support retail functions through service, inventory management, and daily operational tasks.

What you will do

• Deliver a premium, individualized customer experience
• Respond to fan inquiries and resolve issues positively
• Assist with unpacking, back-stocking, and organizing deliveries
• Maintain a clean, organized, and safe work environment
• Support daily operational tasks such as restocking shelves and updating displays
• Contribute ideas for in-store events and community engagement
• Foster a collaborative and positive team environment

Required qualifications

• 1+ years of relevant experience in retail or in a customer service-related field
• Understanding of service excellence
• Ability to engage fans, address needs, and provide solutions
• Organizational skills and attention to detail
• Excellent communication skills
• Ability to provide constructive feedback

About the company

Our Retail team brings our brand and products to life for our fans across the globe. We value authenticity, collaboration, and a relentless drive for excellence.