Store Leader, Gangnam-gu, Seoul

The role

You will lead a new On store in Seoul. You will co-define store operation processes, hire a team of Sales Advisors, and manage overall store performance and customer service.

What you will do

• Embrace and communicate On's values and brand philosophy
• Hire and manage schedules for all store advisors
• Collaborate with the Talent team for talent administration and development
• Establish and build external partnerships to boost community engagement
• Create business drivers for store performance and monitor KPIs
• Oversee inventory management and Back-of-House processes
• Support piloting, innovation and implementation of new retail solutions
• Execute product strategy and work with sales planning and retail marketing teams
• Perform ad hoc duties as needed

Required qualifications

• 10+ years of experience in a customer-focused setting
• 3 years of managerial responsibilities
• Collaborative team player with strong interpersonal, hospitality, and communication skills
• Experience in creating interactive and meaningful experiences for customers and team members
• Entrepreneurial spirit and exceptional organizational skills
• Ability to read, write, and speak Korean and English
• Ability to work weekends, evenings, and holidays as needed
• Constant spoken communication
• Reaching, carrying, climbing stairs, and standing for consecutive hours
• Occasional stooping, kneeling, and crouching
• Occasionally lift material up to 25 pounds (11.3 kg)

Nice to have

• Operational retail experience in a premium, sports, tech, and / or fashion environment

About the company

The Retail team is the heartbeat of On, bringing the brand and products to life. They create immersive, design-led spaces to offer unforgettable experiences.