Seasonal Store Advisor, Williamsburg

The role

You will deliver a premium, individualized customer experience using the Cloud CX philosophy. You will support retail functions through service, inventory management, and maintaining store operations.

What you will do

• Deliver a premium, individualized customer experience
• Respond to fan inquiries and resolve issues positively
• Assist with unpacking, back-stocking, and organizing deliveries
• Maintain a clean, organized, and safe work environment
• Support daily operational tasks such as restocking shelves and updating displays
• Contribute ideas for in-store events and community engagement
• Foster a collaborative and positive team environment

Required qualifications

• 1+ years of relevant experience in retail or in a customer service-related field
• Understanding of service excellence
• Ability to engage fans, address needs, and provide solutions
• Organizational skills and attention to detail
• Excellent communication skills
• Ability to work weekends, evenings and holidays as needed

About the company

On's Retail team brings the brand and products to life for fans across the globe. They create immersive, design-led spaces and value authenticity, collaboration, and excellence.